Posted on 09/15/2021Imperial Hospitality Services - Houston, TX 77096

10.50-11.50 per hour Full Time

Company Description

Imperial Hospitality Services provides Security, Valet, Concierge, and Chauffeur Drivers to residential communities in the Greater Houston Metroplex.  Established in 2008, Imperial has provided quality service to communities for over 10 years.  Imperial seeks to provide a stable and welcoming environment for staff in order to foster growth and succcess for all.

Position Description

 
  • Possess excellent communication skills and welcoming demeanor
  • Ability to maintain confidential information and work independently     
  • Responsible for adhering to dress code, i.e. name tag, vest (if applicable), belt, solid black shoes, black socks, and proper shirt for their shift
  •           Know emergency procedures.
  •           Responsible for patrolling facility-inside and out.\
  •            Searches for security breaches and conducts unannounced security rounds.
  •           Ensuring all gates and doors are locked.
  •           Reporting suspicious activities.
  •           Calling responsible authorities when applicable.
  •            Scanning barcodes on patrol route.
  •            Response to emergencies involving accidental falls or other medical possibilities may occur. Hearing calls for help by means of voice or electronic devices. Calling 911 Emergency Response or 911 Lift Assist for serious accidents that require more serious medical attention.
  •            Writing DARs, Pass Along, and Field Inspection Reports.
  •           Uses personal smart phone to scan and clock in/out.
  •          Answers guard desk phone.
  •           Keeps and maintains a personal cell phone in order to be available for communicating and to utilize WhenIWork & Officer Reports.
  •           Assist with customer service requests such as package delivery.
  •           May park and retrieve vehicles.
  •           Covers front desk upon request and during front desk breaks.
  •           Other duties as assigned.
 

 

 

Requirements

Education & Training Requirements

High School Degree or GED equivalent

 

Work Experience Requirements

Evidence of “business to customer” relationship building skills.

Experience in customer service and handling of difficult personalities and situations.

 

Essential Functions-Physical & Mental Requirements

Frequently required to stand and run; occasionally required to sit.

Occasionally required to reach with hands and arms.

Frequently required to talk or hear.

Occasionally required to lift and/or move up to 25 pounds.

Occasionally required to bend, twist or climb, limited opportunity for breaks. 

Normal memory, taking into consideration the amount and type of information.

Moderate level of complexity for decision making.

Normal time pressure of decision making. 

Working in cold, heat, humidity and possible other various weather conditions.

Frequently required to use computers, cellular phones, two way radios etc…

 

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